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  • Even since I started getting into backpacking and hiking, this has been one of my go-to places for new gear, advice on current gear, or just some basic necessities for a trip such as first aid or freeze-dried food. Getting started with a new hobby can be intimidating. But the staff at REI are awesome at channeling that fear away into excitement. They take the time to show you how wonderful things are without once pushing you to get any. It helps a lot that they are being paid by the hour instead of commission-based. You are always welcome to test their stuff. They encourage you to pitch tents, test out sleeping bags and pads, try on backpacks and hiking shoes on sample rocky incline surface that resembles a trail. They even have a mountain biking test trail around the corner from their store where you can test drive mountain bikes! I guess the only thing which may be lacking is a lake to test the kayaks =) One time I was looking at camping chairs and wishing I have one of those. The associate at REI came over, told us all the good stuff about those comfortable and light chairs, but end up saying: Even thought there are a lot of lightweight camping accessories out there, the weight still adds up, so only get what you really need. Such honest advice are so hard to come by ~~ No wonder they are listed as one of the best places to work at. All my experience there have been very positive and I always walked away with exactly what I need, some times even more! Note that the Madison store is smaller than the stores in the larger cities so even though they carry a variety of items, your desired color or size might not be in stock all the time. But that is not a big deal as the staff are very helpful at helping you order online and REI will ship it to your doorstep for free. I strongly recommend a stop by for all your outdoor needs.
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