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  • Never got the chance to eat or even order food because I slipped and fell in their bathroom when the automatic light did not come on. Corp (Travelers insurance) said they don't doubt that I fell and that I incurred bruising injuries to my back and arm ( and a dry cleaning bill for a suit for what was ever on the floor) but they will not be held liable. Not liable because "it has never been reported to have happened before". What?! Did I hear them right. She agreed it happened, in their store, but they are not liable because I was the first? Crazy!!! They have lost a patron for life over a dry cleaning bill for a suit ($15). So if you choose to visit Panera Bread, please be cautious as you enter the restrooms and immediately report any lighting issues or you may find yourself staring at the ceiling while lying on your back in a puddle of God knows what!
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