I would highly suggest traveling the extra few miles to go where they treat you with a little more respect and don't seem utterly agitated to answer any of your questions. The woman at the service counter treated me like I was an idiot and would not answer my question. I told her the code my check engine light read and that I had just had an oil change and the codes reset and I was wondering what the severity of the code is. She repeated to tell me she couldn't tell me until the engine light came back on. Regardless of the matter the light will read the same code. I'll take my business elsewhere. Quite a shame.