I have to tell you that this salon is over rated. I had my first appointment with Jen on Riggs Rd. and she did my color. She offered to redo it that day because she thought it was too light. I told her we could adjust it at the next appointment. When I went in for the 2nd appointment I told her my hair was a little light and she just needed to make an adjustment. She looked at me like I had 10 heads. Wow....I guess she forgot. Anyway she colored my hair and sure did make an adjustment to dark and brassy. I wish I could post a picture. I called the salon the same day and let them know I was not happy with the color. The manager told me she would call me back that day or on Saturday. Monday afternoon I called back and she was not in. The owner called me and interrogated me about what was wrong with the color and what was my base color etc etc. He told me it was easily resolved. He made an appointment with another stylist. He also asked me to bring in a picture of what I wanted. I went in to get my correction done. I showed the stylist the picture of me with the original color I started with and told her that was what I wanted. I was again asked by the stylist to show me the color I wanted or didn't want by the swatches. She told me I wasn't cooperating and she needed my input. Anyway $181.00 later .....I walked out and they would not refund the money. There are other organic color salons in the valley I wouldn't recommend this place. Overpriced and inexperienced.