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http://www.openvoc.eu/poi#funnyReviews
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  • Well here's a fun update on my experience at this Verizon Store. Sydney in sales took it upon herself to "update" my account in such a way that only provided my with 1 Gb of data a month either through sheer incompetence or in retaliation of my denial of accessories. A call to Verizon customer service fixed this issue where they are not paid on commission and are actually there to help the customer. I found out that i was supposed to be on a 6 GB per month data plan due to my previous unlimited plan which had expired when I upgraded my phones. No matter what the answer is, either retaliation or incompetence neither is acceptable from a customer service standpoint. I welcome any contact form Management at this particular store to speak with me as there are serious issues going on at this store that need to be immediately resolved before I or anyone i know will continue to do business there again.
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