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  • Banfield Pet hospital Rainbow location does not even deserve a one star rating. I took my dog axle in at 10 AM on Monday, January 16, 2017, I was told he needed a prescription filled through 1-800PetsMed. I called in the prescription on Monday at 1 PM, the representative at 1-800PetsMed contacted Banfield Pet Hospital with no answer. The next day I called Banfield Pet Hospital on six occasions , and the best response they can give me was Dr. Smith will be in tomorrow he can sign the prescription fax then. So now the medication will not be mailed out until Wednesday, if Dr. Smith signs the prescription, and has it faxed over before 2 PM Eastern standard time. To see Banfield Pet hospital is located inside of the PetsMart stores you would think that there priority is to make sure our pets are taken care of. Well it seems I was wrong in thinking that, if you consider your pet to be a part of your family I would advise you in finding an alternative to Banfield pet hospital.
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