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| - This PO is convenient for me and has the godsend of an Automated Postal Center, where you can breeze in, buy stamps or set up to send a package, and breeze out. However, the special hopper where you are supposed to put those packages is frequently full, which means it can not be opened. Have stood there and rung the bell and banged on the door and tried to tell the counter workers, but NEVER get a response. Why make it so easy for us to send stuff and then we can't physically send it? Ugh. Answer the dang bell, it's called service.
Another time on a Sat morning, the APC was on the fritz, so I had to wait in line, as did everybody else who wanted to use the APC. When it was my turn, I told the worker that the APC was down. She had no idea and said, "Oh, that's why it's so busy in here." So I was the first person to tell them about the technical issue?
UGH again. I try to support the PO; I don't want to lose this service in the U.S.; but OMG they need to meet us halfway! just a little customer service, please!
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