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  • 8 weeks and 2 days after my wife dropped an online class the ordeal of getting the refund is finally over. After weeks of unreturned phone calls, my wife had to get into her car and drive to the Harris campus. At this point we are 7 weeks into a long fight with CPCC to get the refund for the dropped class. She finally got some information about the CPCC debit card that if the main campus had returned any of her many phone calls and explained the situation, this could have been over with weeks ago. Yes she had the get the CPCC debit card, and it took a week to have it mailed to her but it can be used like any other debit card minus a 50cent per transaction fee that I am sure CPCC gets half as a kickback. We were going to just put it into our checking account, but had to fill out a long form, print it out then mail it to somewhere in CT and wait another week for the transaction to happen, so we did'nt go that route. Bottom line is if you get any type of refund from CPCC take the debit card and dont go through the ordeal we did because you will get absolutely no help or customer service from the business office at CPCC at all.
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