I guess if you are going for a gel mani, this may be the place to go. If you want a plain old fashioned mani, go somewhere else. My hairdresser recommended this place so I thought I would try it. I didn't have to wait for my appointment but I did have to compete with the football game my manicurist was watching. I actually had to ASK him to file my nails. He did not ask me to pay before he started polishing so I knew we would have a problem. When we were done, he kind of hovered by the table as I had my nails to the fan to dry. Without direction, I went up to pay. No surprise here, my nails got smudged - one actually chipped off so I am not sure what process he had applied to my nails. I went back to tip him & get it repaired, which of course, annoyed him. Thirty minutes after my mani, I have three smudged nails & I am very aggravated. I will NEVER go back there again.