| rev:text
| - We gave this restaurant a try based on reviews and a recommendation. Unfortunately, we were disappointed by pretty much everything.
We went on a Sunday for dinner, and upon entering noticed a nearly empty restaurant side (one table was sat) and a semi-busy bar area. The hostess was friendly, but sat us next to the bathrooms where we were greeted by the smell of some kind of bathroom sanitizer/urinal cake smell each time the bar patrons went in and out (which was very often). We promptly asked our waiter to move, which was easy since the restaurant was empty. Not sure why we were sat there in the first place...
We ordered a couple beers, which the only choices were four peaks beer or average domestic beer (which we aren't really fans of either). We also ordered our meals shortly after. We ordered a burger, chicken fingers tossed in buffalo sauce (which costs extra), and a kids grilled cheese. After waiting for a long time, almost 25 minutes in an empty restaurant, our waiter came out and said the kitchen screwed up the chicken fingers and it would be a little longer. They screwed up chicken fingers? My burger was ready and sitting. We told him to bring out whatever he had. He proceeded to bring out my burger and along with that, a kids order of chicken fingers... All that waiting, and they screwed up the kids dinner. He took them away to be replaced by the grilled cheese we originally wanted. As I sat pecking away at my meal, trying not to be rude to the rest of the people at my table with nothing, the chicken fingers come out. Completely plain. No sauce. Nothing. We asked the waiter if these were buffalo, which he replied "yes". We then asked why they weren't tossed in sauce? He said "because that's how they do them here". After a few minutes, he returned to say he was wrong and they do have sauce. So basically, he was lying to our face, which we already knew he was from the start. He brought out a small cup of the sauce...
Wrapping up our awesome experience, the waiter walked by the table and set the check in front of me and said "have a good night" and continued walking into the back without turning around. Never once asking if we needed anything else (like a to-go box, which we needed) or at least acting like he cared one bit that we were giving him our hard-earned money for crappy food and even crappier service.
I immediately stood up, walked to the hostess, and requested the manager. She had a stunned look on her face and walked to another server to apparently start the rumor mill I'd assume? The server then looked at our table and went and talked to our waiter while the hostess got the manager. There was a small group of employees, including our waiter, talking and staring at us. Really professional. The manager comes out and we explain the situation(s). She apologizes and comps our entire meal minus drinks. I appreciated that.
Very, very long story short. Go somewhere else. I'm convinced the good reviews for this place are written by all the bar patrons.
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