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| - Got a reservation at The Luxor after putting in for a 4 star hotel on Priceline. Priceline needs to change their rating as The Luxor IS NOT a 4 star. The room we got (in the pyramid) was: dingy, dank smelling, moldy bathrooms, dark, and you could literally see the beds were concave they were so worn out! We got moved to a newer room in an adjacent tower but had to stand our ground as they wanted us to pay an extra $20 a night for the newer room. Yes, they actually wanted us to pay them more for a room that was nothing more than newer and thereby cleaner! Everything else about the room was basically the same: size, décor, beds, etc.
Complaint #2: their premiere club (LAX) was closed both nights we were there - no explanation as to why. There was ZERO buzz about any other things to do there, not a single live band playing anywhere, the casino atmosphere completely lacking in excitement (and dark - trust me, this hotel/casino is all around dark!).
Apparently The Luxor is going through some changes to update themselves. The direction of their change is not apparent and there are long stretches of walks down dark empty hallways that are a bit eerie.
We hoped that the all day buffet for thirty dollars would be a bright point. Breakfast and lunch were good and had all your standard buffet foods - although nothing that made you say "wow!" Dinner was nothing more than all the same food from lunch, which had been sitting out for hours and hours and was dried out.
In conclusion: The Luxor was a severe disappointment. It is FAR FROM a 4 star hotel and I'm not exaggerating that the rooms in the pyramid are more like a 2 star Best Western. The casino is dark and overly subdued, consequently visitors seem to be trudging around like zombie mummies or sitting at slot machines; like pale and frustrated vampires dying for a Bloody Mary from a rarely seen cocktail waitress- no excitement.
Oh, and let me not forget the vultures swooping down on you at every corner trying to sell you time shares! Classless move MGM resorts. I'm on vacation and you've got people harassing me incessantly.
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