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| - So I am not a regular donut shop patron but I needed donuts for the crew at work. Someone mentioned "cronuts" which sounded interesting and I was directed to Dunkin' Donuts to find them.
So my search begins at 5:00am, I don't know where a Dunkin' Donuts is so I hit google and head to one on the way to work only to find it is part of a car wash... I passed, that seemed a little weird to me. I called a co-worker who directed me to another Dunkin' by work. Off I went, now running late for work.
I walk in and I don't hear a "Good morning" or "Hello" - admittedly I could have missed it - instead the first thing I hear is "Do you want coffee?" Even had there been a "good morning" it seemed an odd introduction. I respond "no thank you. I need to get 2 dozen donuts" I am abruptly and honestly rather rudely asked if I want the prefilled boxes and I get the distinct feeling that the employee clearly did not want to fill 2 boxes of donuts. Again, I do not do donuts on the regular so I ask what is in the prefilled boxes. The response is "all the most popular donuts." Which of course means nothing to me, and she must see the look on my face because she, again with what appears to be an unnecessary attitude, opens the box. As I expected no cronuts and clearly lots of cake donuts. It is my experience that cake donuts are almost always the donuts no one eats - I have seen the lonely leftovers in the break room. I say the prefilled is ok and can I get one more that I can choose. She grabs an empty box off the shelf and pushes it at the girl behind the cash register.
The cashier was the saving grace - she was friendly and polite. Any other morning, I might have said forget it and headed to a bagel shop, but I was running late. The cashier was the one to help fill my additional box. As I scan the shelves I notice the croissant donut shelf is empty. It is 6:00am and there are 2 other people eating, no line, the drive through appears to be only moderately busy. Could they have run out? Could they have simply decided not to supply them? Based on my experience so far I assume the latter. Disappointed I pick my donuts. I ask for a bagel for myself since I was denied the opportunity to try the cronut. I ask for a "little" cream cheese and untoasted. I do not like warm cream cheese, it makes my stomach turn a bit.
Unfortunately it was the first employee with the attitude that made my bagel. When I finally grab my bagel, already on the way to the office, the wrapper is warm. The bagel has been toasted and has so much cream cheese on it I could make a small cheesecake. I try it anyway and between the heat of toasting and the mass amount of cream cheese, moisture has made the bagel taste a bit like a semi-uncooked ball of dough. I toss it. I eat a mediocre donut and wish I had gone to Einstein's Bagels instead.
Bottom line. I may get donuts for my work team in the future but they will not come from Dunkin' Donuts and most definitely not the one at I-10 and Chandler.
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