Wow! Some of the worst customer service from the front desk girl I think her name is Shawna. You would think because she's still in training she could at least welcome the patients and check them in. Instead she was face down making signs, completely ignoring the customers waiting to be checked in. I have never seen such poor customer service EVER with Banfield until this lady.
On the other hand Steph is a keeper! She's one of the assistance. You can tell that she cares about your pets and the owners making sure that all out questions are answered before we leave. Every time we are there she greets us with a smile and you can just tell she takes pride in her work. Thank you Steph!