rev:text
| - When it comes to the usual Costco deals and weekly road shows, this Costco is fine, but there are two big problems with this store:
1. In the last few months, the sample severs have gotten increasingly cranky and sometimes outright hostile. They have always been rude to my kids, who are generally polite, but today takes the cake. The server CHEWED out my son for touching one sample, then the other. Normally, that would be bad beahvior, but these were fully wrapped chocolates, not some greasy fish stick. The guy -- who was working the CHRISTMAS SECTION -- was so mad, I had to tell my son not to worry about it as we quickly walked away.
About half of the servers at this store are polite enough, but NONE of them EVER SMILE.
2. Even worse than the servers are the patrons, who are horrid creatures reminiscent of goblins from the Hobbit. Here are some examples:
*One time, two elderly women started swearing at each other as they fought for the parking spot I was trying to vacate. One woman, whose husband was driving in circles on the opposite side of the parking lot, literally stood in the spot I left while the other tried to run her over. I wish I was exaggerating, but I had to roll up my windows so the kids couldn't here the exchange of swear words.
*My kids have been shoved out of the way of samples as if they have no right to be there.
*My kids have been rammed with carts by impatient shoppers who don't seem to understand that youngsters can get disorientated by the frenetic nature of that particular store. Heck, the traffic jams near the ready-to-eat chicken area can run 10-15 carts deep.
*I've had customers literally push us out of the way to lay claim to some product or another.
The staff is okay at this store, which I've frequented since 2008, but they don't work as hard at being friendly or helpful compared with other stores I've visited. I don't know what, if anything, they can do about the bad customers, but it seems they should at least be aware that the Scottsdale store is out of control.
|