This salon is clean and the technicians are very nice. My technician was gentle and skilled with both the gel manicure and the basic pedicure. I had just come from Tina's Nails, where I had walked out after the pedicure technician had manhandled my feet, at one point clipping the skin near my toe, making it bleed, and then pouring alcohol or something on it that stung like crazy. None of this was an issue at True Nails, and she even put something on my toe to make it feel better. Mani/pedi looks new even after a week of use - including a hike in Sedona. Definitely will be back!