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| - This is the worst cleaning service I have ever used in Montreal. So overpriced, I song even like to talk about the experience I had with them because it makes me fume. I was so dissatisfied with the service I emailed them asking for a refund.
The two men who came worked very hard, however, they were clearly not properly trained or had the appropriate supplies. In my email to the company I said the bathroom and the kitchen needed a deep cleaning. However, the cleaners didn't even have a sponge or brush, they were only using clothes. In order to scrub to remove mildew, proper cleaning materials and brushes need to be used.
After they left, I had to go get them, bring them back, and I had to physically get into the bathtub and scrub down a corner to show them how to clean it, and how I wanted it to look (with my cleaning supplies). For 250$ I should not have to do that. They also only cleaned the kitchen and bathroom, not the bedrooms. Furthermore, after they left there was still significant mildew in the tub and kitchen sink, that I personally have needed to scrub. I paid the cleaners the full amount (300$ with taxes) as I could not get a hold of someone to give me a reduced rate. However, the job was barely worth 150$.
Due to this incompetency, I asked partial refund or another cleaning for no charge. They said the best they could do was 15% off their next cleaning.
DO NOT WASTE YOUR MONEY.
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