Wanted to get a vegan meal for my girlfriend drove 20 min out, called in ordered, when I got their they did not have issues with the system. Sat at the store for another 35 min to get my food to go. Understaffed and don't seem to know what they are doing. Sad since we are new to Phx area, also once I got the food to go it was not all that and I paid almost 30 dollars for 2 meals. Sad since we need some good vegan places in AZ! But 1 hour to prepare the food then when I also let them know what is going on and that this is taking too long. No sorry, or say something to make the situation better just it's gonna be ready soon lol! Can't believe this place has 4 stars!