The car was shaking and so I brought it here. It's close to where I live. I tried to get a engine diagnostic which is $100. They suggested I start with a less expensive diagnostic which revealed my problem. They showed me what was wrong and estimated what would need to be fixed right away and what could wait. No pressure sales and cost was similar to another place. I know very little about cars so having something shown to me and then explained in detail is really helpful. Of course I cross referenced with someone else. Customer service was excellent.