The service at this hotel was good..not the best but I've definitely had worse. What I really liked were the suites; the beds were very comfortable, the showers were large and the mirror was gigantic. The view was also very nice--you can see the entire strip from the top floors. The only thing was the construction going on with the news condos (it kinda kills the nice view). This hotel is also right next to Mandalay Bay, meaning it's on the edge of the strip so get ready for a long walk or an expensive taxi ride to get to where you need to go. The casino was average, and the shopping/dining options here are not the best (compared to other places like The Venetian or Planet Hollywood). I would definitely come back here if I got another suite, otherwise, go somewhere else.