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  • I've ordered delivery from this restaurant on a couple occasions as I live nearby. I absolutely love the pad thai and the spring rolls, I've always been pleased with the flavor/portion sizes/prices. However I was so disappointed with my most recent delivery experience that I don't think I'll be ordering from them anymore. One of the main dishes we had ordered was missed. I double-checked to ensure I had ordered correctly and then called Thai Fusion Delight to hopefully fix the error and get my dinner. I was put on with the owner and we worked out that they would send my missing dish as soon as possible. All was good so I settled in for a wait, this was New Years Eve so I knew they'd be busy but I knew it was coming. About 15 minutes later I got another call from Thai Fusion Delight saying that their delivery service was "closed" and there was nothing else they could do for me. They offered me a refund of the dish that was missing, however for the inconvenience of then having to drive myself to McDonald's (in the snow) after watching everyone else enjoy their Thai food, I feel like the refund I got didn't make up for a situation that was purely the resteraunt's error. I feel like the quality of delivery service has notably gone down since the switch from SkipTheDishes to JustEat and as long as this is how they're going to handle deliveries, I doubt I'll be ordering again.
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