I think this place is average in terms of products used - not cheap either. HOWEVER, I was most unhappy with Vera who performed my facial. She used a very judgemental tone when asking me what products I currently use. "WHY you use that? WHO told you to do that? WHY you use that?" and then proceeded to tell me in montone whatever she memorized and why I need to upgrade my facial to a higher priced one and spoke about some of the products.
The extraction process was minimal. Overall, I walked out with a face full of oil and a shitload of lip balm. I've had facials before and even though my face is usually moisturized after - it's not like someone poured oil and slathered lotion all over it - which is what this felt like. Ugh.
At check out, the person at the cash desk did not ask if I wanted to sign up for a package or introduce me to the concept.
I would go back if I was desperate for a facial - but would not have Vera do it. She is not very personable or friendly.