The Sheraton is a great place to stay in Madison. The rooms have been renovated somewhat recently and are very nice and comfortable. Customer Service has always been good to me - in my 20 or so stays at this location. Workout room is good. Restaurant is good. There is a bar. I'll be honest, there is nothing especially stunning or remarkable about this hotel, but I have never been disappointed with my stay. I always have everything I need there. You do need transport to downtown area (never a problem for me, as I am driving from Chicago). My most recent stay was for a race - they are very accommodating to these special event situations. Rooms on the SPG level are really nice the the SPG lounge has a great breakfast on weekdays!