I've gotten my two tattoos and about five piercings here. The guys are great and they are tough on your ideas about a tattoo. I initially went in and wanted to get two 4 pointed stars on my wrist but Joel talked with me and told me that the tattoo would not look how I expected. He helped me figure out two other symbols from the story. I am by far happier with these.
I've had friends been told by the guys that they will not tattoo what they've requested BUT they had good reasons. If the guys don't think they can make the tattoo look good for you they wont do it. They work with a living breathing canvas and they know how things will look and age where the people who get tattooed can't necessarily see that far in to their new artwork's future.
Lunchbox is a rockstar and did all of my piercings. clean, thorough, and he knows what looks good.
If you want good clean work with some flavor New Life is the shop for you.