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| - I really wanted this place to be a lot better, but I feel like the aura and reputation of "Mac's" have unfortunately allowed them to slip a bit when it comes to the food.
The beer, service, & atmosphere are GREAT, and that is what bumped the review up to 3 stars for me, however I'll explain why I continue to remain unimpressed by their food at this particular location.
Every time I order, the food comes out in about 2 minutes. While for some people this is a good thing, it just makes me wonder how much of their food they're cooking ahead of time. I think they precook a lot of their meats & sides, and it's just like cafeteria style when it's served. This method, unfortunately, caused the meat on my Ribs to be really tough & chewy, and my mac & cheese came out so hot (microwaved) that I couldn't even eat it at first, I had to wait like 3-4 minutes for it to cool down. For my money, I'd much rather wait and have something that's fresh off the grill or out of the smoker...
The food and menu have tremendous capability, I just think they are slipping a bit on execution; there's no doubt I'll continue to go back, as I've been a fan of their Southend location for years. I just hope that the kitchen staff at this location can begin to change their ways.
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