I went to Chopper's for the first time yesterday. I always wait till the last minute, and living in the neighborhood decided to give it a try. I was fortunate enough that Cara answered the phone and could squeeze me in. I came in looking pretty terrible and left loving my hair. I was offered a choice of beverages and also picked some magazines. Cara was meticulous with my blonde highlights and I loved that she didn't just slop on my color like some colorists in the past. I gave Cara free reign to cut my hair without chopping too much off and she updated my look and kept my length. I love it and best of all my boyfriend loves it too! I would def have Cara do my hair again ( and even my laundry--when I came in with spilled coffee on my shirt, she gave me a smock and washed and dried my shirt for me. That's customer service!)