| rev:text
| - I feel both guilty and enthused to give this place two stars. I want to give 2.5 but I am not willing to round up.
I have been here twice now and feel that a review is warranted based on these visits. It's relatively new, it's decently busy, and many friends have gone...I have expectations on such a hot spot. I except to be wowed!
Not so much unfortunately.
We waited 35 minutes for a seat (we were told it was 20 minutes), the whole time staring at the empty communal table. Once seated at the above-mentioned table, we were told, "our group of 20 didn't show and we waited an hour"! Who waits an hour for a reso on a Friday night with paying people waiting? I feel that's a bad business move.
We are seated and the waitress is decently attentive at the start. That said, the lag between each visit in regards to ordering or bringing drinks was twice as long as it should be (or is normal elsewhere). We order two bottles of wine and the standard Q water. Upon her return to order, I ask, "What is there for vegetarians?" (I ask because the menu actually says "ask for special vegetarian options"...what does she do, she points out what's in front of me that doesn't have meat. THANKS TIPS! I already did that, and asked if there was anything different not listed as it appeared there would be. There isn't. (I don't know why the comment then to ask them about the options?!).
Appies arrive and the mushroom dip was pretty amazing and the others had the pulled pork sandwiches, which were ok. They were cold but she said they were supposed to be? Cold pulled pork sandwiches? Not sure that's a good decision.
...time passes...waitress checks in to say "its coming"...
...time passes - we notice all the rest of the patrons who sat after us at out communal table, were just about done their mains???...
Food arrives. Two hours after we sat down...the chicken flat bread was cold (who cannot properly time a flatbread?), and was clearly cooked and removed from the oven 20 minutes before the other meat mains. The fish was luke warm but tasty, the special of the evening - the prime rib was said to be delicous but luke warm with accompanying veggies that were hot. I ordered the fettuccine which should have been easy to serve up...I waited...waited...no waitress...ten minutes later the "day manager" brought out my mini sized main dish of fettuccine which was, barely luke warm...thanks guys... my friends are done and I'm eating cold pasta that is wayyyy to salty. Special. No apologies and no follow-up on taste...very poor/mediocre service. I expect far better for the price point and expectations.
The day manager again came by to talk to one of our party who voiced concerns over delays, service and cold food... and she was great she offer TWO desserts to a table of FOUR people. He asked for one each. Nope.. she was maxing out at TWO! that's fantastic service...ugh. Seriously manager person? Awful. Awful.
The two desserts came out and both were very meh. A crème brulee that was tasty, accompanied by VERY burnt ginger snaps. I guess for the free desert that had a way to use those up!!! The other was the chocolate mousse, which was very meh, with a weird citrus gelatin on the top that had no flavor, only to add a gelatinous texture to a mousse? Weird decision. I didn't eat much of either - it wasn't worth the calories:)
Overall, food was ok on taste, ok on service, bad on heat, bad on senior manager service and AWFUL on timing. My first visit was almost identical on their early opening. Food was cold and congealed at that visit and the service was way too slow and non-attentive.
Calgary has a LOT of new and happening places with great food, many of which I have been to many times and would give five stars to each time. This was worth the two stars on each visit, so I shall not return. There are far better options in our fantastic city.
as a very final note.. the music is far too loud for a restaurant..
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