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| - Never going back. Everything was wrong from start to finish.
Considering the choices within 2 miles of here, Sapporo, Johnny's Red Bowl, Kami ... this was an overpriced, rushed, poorly presented eating experience.
First the sushi menu was all "a la Carte" and difficult to comprehend coming out of a busy morning at the office where my head was already spinning and I didn't want to have to study a "spreadsheet".
I would have prefered "Lunch Specials" than having to pick my soup, Sushi Roll, and my specific choices. THEY MAKE YOU WRITE IT ALL OUT ... not pleasant when all I wanted to do is order and EAT. (The other Asian, Thai dishes are on the regular menu).
Secondly there is no noodles delivered while you're waiting. It's minor - I know but makes a difference. And yea I know, Noodles are mainly Chinese ... so what.
The waitress spoke too fast, was rushing trying to explain everything, and did not help the situation.
My meal (3 sushi orders, 1 roll ) was $18.95 with NO SALAD and NO SOUP! At Johnny's Red Bowl (at the end of Ballantyne Commons Pkwy) you get a large salad, Fresh noodles and duck sauce, and Sushi Lunch Special (which is excellent and the owner is always there) for only $8.95 !!
Finally they sealed the nail in the coffin on our bad experience by rubbing my wife the wrong way. SHE gave the credit card to pay - and they returned the bill to ME --- the male of the party. This killed it for my wife as it is her big pet peeve. It shows that a) No one read her Credit Card (which stated DEBBIE ... duh....) and b) assumed the male pays ... OUCH they killed it.
She hates it when she is not recognized as the issuer of the Credit Card and acknowledged accordingly. I don't blame her --- its a sign of poor or non-existent training.
They also brought the BILL out while I WAS STILL CHEWING my food in the midst of my meal!! As if to rush us when we were one of only TWO COUPLES in the entire restaurant at 1:15 pm !!!!
Underwhelming food. Disappointing presentation on the dish (no garnish, decoration, nothing), exhorbitant pricing, lousy service .... shall I go on .... or have you heard enough?
We're never going back. Just another over-rated Ballantyne establishment that will probably close in a year. Go to Johnny's Red Bowl another mile down the Ballantyne. It's PACKED with all the customers not going to 18 Asian!
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