I took my 19 year old silver Persian here for her annual lion shave and groom and not only did the groomer shave too close to her skin and leave a 1/2 inch cut on her skin near her neck, she completely failed to address the issue and placed her collar back on to try to hide her mistake. My poor baby kept scratching at her neck and when I finally took her collar off, I saw what had happened. It was not the usual groomer who did the trim, it was a young girl who I'm assuming had no cat experience, as I had taken her there before, but never again.