If there was a way to give no stars I would. I received an expensive high tech facial as a gift. Which I wasn't able to have because of my allergies to gluten. No where in any of the literature did it say if you have a gluten allergy or an autoimmune disease please let the staff know. It wasn't until I spoke with an esthetician that I was told this information. The worst part was the front desk. No formal greeting I was handed three sheets of questions one whole page relinquished them liable for any bad reactions. I had to ask where I can sit. I assumed the hot tea and water that was available was for everyone so I helped myself. I had to ask the front desk why no one had come to get me for my facial, 20 minutes past my appointment had gone by. It was only then that the receptionist went upstairs to ask how much longer it would be, I was told 10 minutes it was 15 making it 35 minutes from when my appointment was scheduled. Don't waste your time or your money.