rev:text
| - Having just moved from California to Nevada I had to register my car here and get my new state license. Generally, I am not a fan of DMV's because they're always loud, full of really sketchy weirdos, and are staffed with employee's who have been there so long it seems that their souls have been drained. Honestly though I can't blame them, if I had to work at the DMV I think I would have gone nuts my first week.
So the first difference between a Nevadan DMV and a Californian DMV? Parking! You Nevadan's are blessed. This site has a HUGE lot and I was actually able to find parking by the building's entrance. I'm used to circling the lot for at least 20 minutes or having to park 3 blocks away on a side street and then making my way back to the DMV. So kudos on that!
And the second and biggest difference between this DMV and any I've been in California? You guys have a concession stand INSIDE the DMV! Yeah, I said it, you guys sell snacks! Prices weren't too bad either. I paid $2 bucks for a 24oz Sprite while I waited for my number to be called.
You also have restrooms. I can't say that any DMV I've been to in California has had restrooms. At least I never had to use any so I might have just overlooked them back home, but still, you guys keep the amount of urine on the floor of your men's room to a minimum. Which is no small feat considering how many people visit any given DMV field office a day!
Now unto the service portion of my review: I have mixed feelings about knocking off a star and not giving this place a perfect score, namely because out of the 4 employee's I dealt with 2 of them were pretty rude. The first lady I interacted with was the one that gives you your number after you tell her what you're there for. She never greeted me and when she told me what to fill out she almost threw the number at me. It was very dismissive and I would be shocked at her behavior, but like I said, it's the DMV, so meh! Roll with the punches young padawan!
The second person I meet was awesome! So my number is called and I sit down and tell this older husky guy (I think his name was Mike) what I needed and he was really nice. He was cracking jokes, telling me stories, and warning me not to form a gambling addiction. After I fill out my paper work I go and get my picture taken. The lady who manages the line wasn't "rude" as much as she was apathetic. I honestly felt she didn't care that I was in line and it seemed like she was going through the motions. Anyhoo, she sends me to this other lady - who was really nice and upbeat- and who took my photo. After everything is said and done I go back to Mike, he gives me my plates, I pay the state of Nevada almost what I pay for rent in my apartment to get my car registered and my temporary license and I am outta there.
Again, if it wasn't for Mike and the concession stand this would be a 4/5 review. But customer service and snacks go a long way at keeping a fat guy happy.
NOTE: Forgot to mention this but my total wait time from getting my number to it actually being called was around 1hr 40mins. So be prepared to wait! Luckily I had my ipod.
|