This was our experience at Norm's Diner. We were told where to sit, we were not seated. We sat with out menus and weren't spoken to for at least 10 minutes. During this time two other couples came in given menus and seated. When the waitress did come to the table she told us we would have to wait she had two tables before us. Yea the people that came after us. A different waitress brought us menus, for such a small place the menu had a good variety. She explained they are serving breakfast, lunch and dinner. My husband went to the restroom and that's when our waitress came back to take our order. Who does that you'd think she would have waited until he returned. Our order was finally taken I got a breakfast burrito which according to the menu consisted of eggs, beans and cheese mine had these ingredients plus ham. They should really keep to what's on the menu for various reasons. My husband got the meatloaf sandwich no complaints said it was very good. I really had high hopes for this place we like small quaint places (only 12 tables) that are not chain restaurants. Don't know if I will return.