Been here 4 times, with a different technician each time. It is the only nail salon I have consistently returned to. The first time I had the best nails ever, meticulously cared for and gel polished. Today's visit was a match and I think I'll now be scheduling an appointment for the same technician when I return in the future. Everyone does a great job, takes their time, and is very friendly, for just walking in and taking whoever is available. My only complaint is the two times I have had pedicures, the polish on my big toes has remained unset hours later, and easily smudged. I've never had this happen before. Belinda M.