I've liked chipotle enough in the past to return. But over my time as a Customer I'm losing any appreciation for them.
In my last visit I ordered a burrito bowl and at the cash they asked for the wrong amount - lucky I've ordered it before and knew the difference - I mentioned it an she told me I got guac on my burrito. I said no, I didn't. I have to check she says. She took her dirty money handling hands and opened my burrito bowel right at the cash. Not only did she get her dirty unwashed money handling hands all over my food, but the way she handled the situation didn't have me feeling like a welcome customer. In addition a big selling point was that they used more naturally raised meats and have gone back to using conventionally raised chicken. I won't return.