Had lunch at Sammys restaurant today on North Mattis and enjoying my meal when a family comes in and sits down at the booth next to me and immediately this waitress comes over and starts raising hell with the woman about some personal issue...(she seemed to know her personally). The customer walks up to tell the manager and he does absolutely nothing about it. She walks back to her family and says "Let's go somewhere else....that bitch ain't gonna talk to me like that!" As they was leaving the manager asked why they were leaving...I didnt hear her response but I was thinking....Uhhh it's pretty obvious!! You let your staff yell at customers at your place of business and don't do anything about it!! VERY UNPROFESSIONAL!! I couldn't believe the manager didn't reprimand the waitress .... he just sat up at the cash register while the waitress is in the back bitching loudly. Quality place ya got there Sammys!! I won't be back!!