I have been here many times including when they were in the previous location. Unfortunenlty I think they should have stayed where they were. I have gone twice in the last few months to the new location with someone else. The first appointment I specifically asked for a nail technician and was apparently not understood as I got someone else and they said the person I specifically requested was not working( why allow me to book the appointment). No problem I will try someone new, well that turned out to be a bad idea, she had no idea what she was doing. I got gel nails which I get quite often and when I tried to help her through the process it only made it worse. After leaving I thought well they may not be the best but at least gel lasts a while......well, apparently not when it is applied that badly as it lasted only a week when they normally last 4 since I don't have a manual job.
Fast forward to last Monday I went in and requested to be sat next to the person I came in with, simple enough. Apparently not because my tech spent the entire time complaining that he wasn't at his desk and kept stating why should he move if I am not even going to talk the whole time. Ummm what. I brushed that off just wanting to get out, well when I asked for a design it went even further downhill as he was AWFUL if they had lasted longer than a week (again) I would have included a photo. If someone is not a good artist(the design was two lines on each nail) then have someone else come over, as I have had in other salons.
All and all I don't recommend this salon anymore as it seems they hired quite a few new people to account for the expansion and they did NOT vet their experience. I included two stars as before this they did give good service and the pedicures are okay.