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| - When I decided to buy a new car, I knew that my first step was to get pre-approved for a loan. I scoured the Internet to find the bank or credit union that was offering the lowest rate. If you've recently purchased a car, then you'll know how terrible rates are right now. I visited Deer Valley Credit Union's web page and saw that they were offering rates as low as 5.5% (based on credit, term, LTV, etc...). Since that was the lowest rate I could find, I decided to submit an application.
I drove up to the location off the I-17, and submitted an application with Jennifer. She was very friendly and made the process very easy. Unfortunately, because I arrived so near to closing, a decision wouldn't be available until the next business day.
When the decision came back, I was told that while I had a great credit score, my history was a little light for their guidelines, so I would need a cosigner. Not a problem, I happen to have two parents with phenomenal credit, and a robust history to back it up. My Dad called Jennifer and submitted his information with my application. She soon called back to let us know that we had been approved, and would need to stop by the branch to sign off on the loan. Unfortunately, that same day, my Dad suffered a detached retina, and was scheduled for an immediate surgery. This clearly left him unable to visit the branch with me, anytime soon to sign paperwork.
Shortly after, my Mom called Jennifer to replace my Dad on the application as my cosigner. She called back again to let us know that we had been approved, but since she was scheduled to leave early that day, we would have to close with someone else. I gave her our time frame, and she said she'd make sure to have the paperwork ready for us so that we would be in and out quickly.
When we arrived at the branch, Jennifer unexpectedly greeted us in the lobby and told us that she had decided to stay late so she could make sure that everything was completed quickly and correctly. I was so impressed by her prompt service and attention to detail. She really made the whole application and closing process easy, and I'm so glad that I went to Deer Valley CU for my auto loan.
Unfortunately, I can't vouch for any of the other employees or representatives (had minimal contact with anyone else); but if you're looking for financing, do yourself a favor and call Jennifer at Deer Valley.
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