I brought 2 of my girlfriends Pomeranians in to get groomed and nails clipped and from the start it was a bad experience. They didn't have me fill out any info about my dogs, didn't ask if they had shots, and I didn't get a call telling me they were done grooming. So I call and ask if they were done and then went in in to pick them up and before they would bring my dogs out they asked for me to pay and made sure to ask for a tip!!! I thought that was odd and bad taste but I went ahead and paid plus tip and then they had me fill out paper work. They finally brought my dogs out and I picked up Koko which is 6 mths old and looked down on my white tshirt and there was blood all over my shirt, a lot of it and it was also on the floor!!!!! They tried to down play it as if this kind of thing happens from clipping her nails and didn't offer anything to make it right!! Not even a dry cleaning bill!!!! Nothing. My poor dog was bleeding all over the place. This is no exaggeration. Do not take your dog to this place if you care about them.
Jon