The past year this stores AG/feed department has really gone down hill. I drive past Jones feed just to go to Cal Ranch and I am going to stop doing that. Every bag of feed I have bought from CAL Ranch lately is full of mold I'm constantly making double trips down there just to return bad feed to get good feed. It's getting to the point where I'm going to start opening my feet in the store before I buy it. Or just stop shopping there altogether. Not just feed but bedding as well. I opened a bag of rice hull bedding in my horses stall to find black mold throughout the bag. How am I supposed to bring back an open bag of bedding to return it when half of it is laying on the ground? But that's what I was told if I wanted a refund was I needed to return it please explain to me how to do this would you like me to shovel it into garbage bags? I immediately took pictures to prove it. I live 15 miles from CAL Ranch and I'm constantly having to drive there twice to return products. I swear the employees are going to start calling me the crazy return lady. I walked down the Vet I'll and couldn't believe how bad it looked. The shelves were half empty nothing is stocked you're out of everything all the products are mixed up. I couldn't find anything and just decided to give up and go somewhere else because it was not easy to find what I was looking for. The aisle was literally a disaster. I just bought two bags of Stanley alfalfa pellets. Off of a full pallet, I opened both bags and they were so moldy they were growing photos on them and they smelled terrible, now I get to make ANOTHER 15 mile trip down to CAL Ranch to get more pellets. And you bet your ass I will be opening those bags in the middle of the store to make sure they're not moldy I am so over this it's ridiculous
I've also been waiting for three weeks for 3 mL syringes with the needle attached. You've been out of those forever when are they coming in? Also been waiting for three or four weeks for new grooming supplies and Horse brushes to come in that you have been out of when are those coming in? I'm trying so hard to stay a customer but this is just ridiculous.