I knew I shouldn't have tried again but I have a bunch of gift certificates the company keeps sending me because of the screw ups. Tonight I called for a pizza at 7:49pm, the kid on the phone said he was new but got someone who he said was standing behind him to make sure he didn't mess up. They took the order and charged my credit card, they said it would take an hour. OK, so I could wait, it was snowing really heavy and I was busy so I gave them time. At the two hour mark I called and they said the driver was just at my address for a delivery, but they didnt have an order in the system for me. They tried to find the guy that took the order and they said he had clocked out and left. So all they could do was make a new pizza and send it out. I'm guessing this one won't show and I'll have to disputed the charges they put on my credit card. AND NEVER USE THEM AGAIN!