I purchased my very first pair of Birkenstocks yesterday, at Desert Birkenstock. I am so glad I went in and got fitted, because had I bought them online, they would have been the wrong size. The young man that helped me, I believe his name is Tony, was so kind very knowledgeable about the shoes. Feel good about the purchase and am excited to break them in and become a life long lover and wearer of Birkenstock shoes.