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  • Alright. So I'm sitting here in the waiting area waiting for my new brake pads and front rotors to get installed. I'm confident in that while reading recent reviews there are a lot of happy campers. AND it's clearly proof that customers are satisfied because a previous customer literally just came in and gave a gift card to the manager/owner, Don, as a thank you for taking care of his car's transmission as his car is running so much better and for working with him compared to all the other places. SAY WHAT?!?! If that doesn't instill confidence in the job they do here I don't know what will. (& what a thoughtful gesture from that customer. God bless him!) Plus it seems fairly busy with a good flow of customer traffic coming in and out of the shop. To me that's a good sign too. There's a vending machine with snacks and soda in case you get the case of the munchies while you wait. A co-ed restroom is there too but I didn't use it so can't tell ya if it's clean! There's also some windshield wipers for purchase but the selection is very limited. Anyway to bounce off what other Yelp reviews were saying this place blatantly appears to have top notch customer service. Don is quite personable, charming, and is fair. He worked out "economical" prices for my Cheap Ass. The prices here were slightly cheaper than me going to my dealership, which I always feel robs me blind. There also appears to be a camaraderie and a family vibe between Don and the technicians. Which is also pretty cool. And to add on to the customer service, I had an air filter on my passenger seat that I bought earlier at Autozone and the technician, Manny, offered to install that in my car too. How AWESOME is that!!! Nothing makes a shop more appealing than to make their customers feel very important. I love it. Puttin on the Ritz!!!!!!
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