I never write bad reviews i just want to say that the first time i went to the princess the massage wasn't good and neither was my boyfriends but i decided to try to give it one more chance three years later with my mom and the massage wasn't good again i told the lady 5 times a little harder she just basically rubbed me down with oil for an hour thanks for that - also!!!! The costumer service is amazing everyone is so nice but that doesn't take away from the fact that i had two horrible massages so i won't be back!!! And i won't recommend it to all my friends i work with that travel to Arizona - I'm so annoyed