I have been going to Ritual for years for Brazilian waxing with Heather. I go here because I really like Heather. She is super friendly but also super skilled at what she does. She makes an uncomfortable and awkward situation feel like you are visiting a friend. Funny I just looked a my first review I posted for Ritual and I said almost the same thing about Heather about three years ago.
Ritual was once two locations on the same block. They closed the smaller location, I think this happened after they closed their tanning services. When Ritual moved to their larger location they renovated the entire space. The renovations are nice. The space is white and pink. I have noticed several improvements. The staff has improved greatly. The girls are all very friendly. The rooms for waxing are way better than they were at their old location. The rooms are clean. They are maintaining a higher standard of cleanliness.
I have recently tired several other services at Ritual. I was there for an oxygen facial, which I got for free after purchasing myself a $100 gift card prior to Christmas. Crystal who performed my facial was very knowledgeable and helpful. She recommended a skin booster which I purchased and have been very pleased with the results. I have also recently had manicures and a pedicure done at Ritual. My first manicure was just an express manicure, where they quickly clean and trim your nails and then apply the nail polish that you choose. My nails looked great. It lasted about three days. I then returned on a separate day for the mani/pedi. Mylla was wonderful. She was very friendly and did a great job. I had seen a photo on Ritual's Instagram page that Mylla had done on someone else. I showed her the photo and she duplicated the same design for me. I got so many compliments on my nails.