The absolute worst racist place I have ever been to. I had two black girls serviced before myself, neither one were asked to provide identification. (They were chatting about where their weave came from). When Freida Covington (the black "client service" member)come to provide my box she required ID, seeing I'm picking up for my art we that just had surgery I did not have a matching ID. I provided legal documents that were in my car and I guess 2 months old isn't good enough for her. She refused to relinquish my package and proceeded to yell at me. When she was in the back room she called me a fag to her coworker. Wouldn't get the manager when I told her to so I could file a complaint. At this point it's either a racial issue or it's a gay thing. Either way this is in no way shape or form customer service. Joyce McPherson, the branch manager needs to fire this woman.