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| - I should have trusted my gut and not went to this academy. From the minute I walked in, everything went wrong. My appointment was 2pm and the stylist did not take me back until 2:20pm. Then, when she asked me what I was trying to have done, she immediately grabbed her teacher and this lady walked out with a horrendous attitude and said "we don't have enough time to do that for you. You need to come back at a later date." So, I replied, "I told the receptionist exactly what I wanted, and she booked me for a three-hour appointment." The teacher (I believe her name was Erica) proceeded to huff and puff to the point of her own students not knowing what she was doing. I heard them literally say "I have no idea why she mixed this color. She just gave me the bottle and told me to pour it on her hair." I walked in with black hair; I walked out with orange hair. She had the stylist bleach wash my hair, dumped a bottle of something on my hair, THEN told me she woudn't let the stylist blowdry/style my hair because there was no time left. I told her, I have a THREE hour appointment and there is still an hour left. YOU WILL style my hair; I WILL NOT walk out of here like this. There were also yellow patches all across my hairline. Look at the pictures and you will see the disaster they made of my hair. Cost me $300 to fix it. By the way, the stylist was about to graduate the same week. I cannot believe places like this are not penalized or outright SUED for what they let women walk out with. I've been trying to talk to a manager since the day of my appointment and of course, no one is available and they give me the runaround. What an awful place with awful stylists coming out of there. And to Erica, I don't know how you even have a license to do hair let alone teach students your truly horrendous ways of coloring hair.
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