The food is usually decent but, the last time we went we didn't even get to order. We waited 30 minutes for our waitress to come and take our drink order. After 30 minutes my husband and I left because we gave her ample time to serve us and she did not follow through. You shouldn't have to leave an establishment because the waitress is unwilling to do her job.
On a separate occasion, the first time we had her as a waitress she took my phone with her to look at a coupon. Then, I saw her hand my phone to another customer! I had to shout across the restaurant, "That's my phone!!!" I honestly should have never let her take it from me in the first place, my mistake.
Until this particular waitress finds another line of work, we will not be returning to the Monroeville location.