I see Dr. Bronstein for De Quervain's tenosynovitis, which is a repetitive stress type injury that I was very new to. It scared me a little only because I am not one to have injuries or ailments, but Dr. Bronstein made the process very understandable and he even made me laugh a few times. He has a great bedside manner and takes time to make sure he is thorough.
My one of two complaints, as I'm sure it is with most, is the amount of time spent waiting at the Twain and Hualapai location. If I have an appointment at 2:50, I'm there until almost 5. An hour in the waiting room, and an hour in the exam room. I also feel like the lobby area is too small to accommodate the amount of patients this location has, there are often people standing due to limited seating. It becomes very hot and stuffy and very uncomfortable.
Aside from that, the staff is always attentive and thorough, as busy as they are, they are patient and never rush through anything. Would give 5 stars if the wait time improved.