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| - I didn't even know this place existed until my wife and I drove by and decided to try it. What a mistake!
The chicken tenders taste like someone dumped a bucket of salt on them. Just nasty. The service is slow, slow, slow, slow. We ate an entire meal (took about 20 minutes) and the order we had to go was still not ready. There was no dark meat chicken and, as you know, chicken takes a while to cook. So our two piece meal to go had one piece of dark meat from 20 minutes earlier, sitting in a box, until the lava-hot chicken came out of the fryer and was placed next to it.
The employees do everything, which is incredibly inefficient. For example, there is a fountain machine for customers, and one behind the counter for staff (for the drive thru). However, no customers were ever given empty cups to fill themselves. Instead, customers are just standing around, waiting and waiting and waiting, staring blankly while waiting, waiting, waiting, while staff fills the drinks. Since the staff can't fill the drinks and fill your order at the same time, it means the customer gets to wait even longer. Too much ice in your drink? Just wait until they give it to you, then you can dump it out and fill it yourself! This is a ridiculous process.
Furthermore, the single employee set about to gather our order brought out my fries and chicken tenders and left them on the counter. After about 5 minutes, I took it to the table to start eating and it was already cold. The other meal we ordered? No where in sight!
I had just about finished my chicken tenders meal when the other meal we ordered finally was ready for us. What a terrible process!
The chicken tenders are tiny. About 1/2 to 1/3 the size of the chicken tenders offered at Cane's (and Cane's charges less). You get white gravy with your chicken tenders, whether you want it or not. Just a waste of food for someone like me who doesn't eat gravy.
There are just two trash cans in the entire dining area, and they are side by side. So if you're eating at the opposite end, you have to walk your tray of trash across the entire restaurant, weaving in-between all the people who are waiting, waiting and waiting. Then, once I arrived at the trash cans, I couldn't use either one because they were both over-flowing with trash and could hold no more!
The salad we ordered wasn't good, either. Lot's of end pieces and clumps that no one could be bothered to separate.
No one was cleaning the dining area. Before we sat down to eat, I had to use a paper towel and bus my own table.
The only good part of the meal was the dinner roll. This is odd, since at most chicken restaurants, in our experience, the roll is the worst part.
So, that's the only positive thing I can say about this place - good dinner rolls. Avoid everything else unless you love salt!
Enjoy your salty chicken. We'll eat somewhere that is more aggressively priced, has faster service and serves food without burying it in salt. (popeyes, churches, canes, chick-fil-a, etc...)
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