My MIL went in thinking it was a bakery. It wasnt, but they told her they were just about to pull cupcakes from the oven, and if she could wait a few hours to cool and frost, she could come back and pick them up later. The customer service gave them these 2 stars.
Upon actually eating them that same evening, all 4 adults were disappointed. While they were moist, they were too moist. The toppings we used to decorate the frosting sunk the cakes in. And there was no flavor. No taste of chocolate whatsoever. Just sugar. Even the "chocolate" frosting was tasteless. There was nothing good about these cupcakes. Truly a waste of money, and for the price I expected a high quality cake. Guess I will stick to the Cupcakery for my cupcake needs. Other stores such as this just disappoint.