I went here to have them adjust my rear derailleur since a couple gears were slipping. I also mentioned about some rubbing going on when I was in my middle ring and in the higher gears. Blair took care of me and had my bike finished within 2 hours of dropping it off. He even tightened the headset that he noticed was loose. He said it couldn't let the bike go out of his shop without making the fix. Prices are reasonable and the service is stellar. I will continue to bring my bikes back to QueenCity Bicycles. Happy Customer!